VIP patient service

Assistance with clinic selection

Along with an adequate private air ambulance, we also arrange your entire stay in the country of destination, and can assist you in choosing the appropriately specialised clinic for the medical treatment if requested.

International medical teams

We ensure optimum communication between all parties involved by deploying international and multilingual medical teams. We rely on excellently trained medics who have many years of experience in the field of ambulance flights.

First class attendants for accompanying person(s)

Of course, the well-being of the patient is top priority on all medical air transports, but we also meet the needs and wishes of accompanying persons and facilitate premium travel to a location close to the patient. The catering service is selected carefully according to our clients‘ wishes.

We are also pleased to provide adequate chauffeur services for accompanying persons, and arrange luggage transport to ensure the maximum level of convenience. Our individual ambulance flight solutions offer space for a company of up to 40 people. In exceptional cases, space for more passengers can be arranged.

24/7 support by personal customer advisor

In order to obtain the best possible medical care in renowned specialist clinics for themselves and their relatives, more and more international clients are relying on our comprehensive VIP patient service, and enjoying individual and personal around-the-clock support from their personal flight manager.

Dispatch of specialist doctors and care personnel

If requested, we can send the best trained medical personnel to the patient before transport in order to allow medical clarification directly on location and offer an even better respond to the individual needs and the patient‘s condition.

We also offer this service after treatment in England, Germany or any other country, if requested, until the patient has fully recovered.

For more information, please read our FAQs. If you would like to contact us directly, please call us or send us an email. We are also very happy to call you back at a time of your choosing, unbinding and free of charge – please use our contact form.