Case studies

One of our patients was a Japanese sailor, Mr. Ogawa (Name is fictitious for privacy reasons), who was on Ascension Island. Where is this? This small volcanic island, which is part of the British Overseas Territories, is located between South Africa and South America. Mainly used by NASA and the British and US military, it also has a small ...

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Lonely, scared, anxious… That’s how Ruth (Name is fictional for privacy purposes) felt when in isolation in Ireland. The lady was in Dublin when she was tested positive for COVID-19. Brave at heart, she tried to face the situation head-on but soon realized that staying isolated for 10 days in Ireland, without her husband or any other loved ...

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Popular vacation destinations for snowbirds and US citizens are islands in the North and West Atlantic sea, specifically the Caribbean islands or the British Overseas Territory of Bermuda. Thanks to their proximity to the US, it is easy and affordable to plan a short or long-stay vacation in these breathtaking tourist destinations.  A ...

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Imagine being in the middle ocean, with no land in sight and going through a serious medical emergency such as a cardiac arrest. No doctors, no hospital, nothing but the sea nearby. As scary as this might sound, the risk of these perilous incidents should not be eliminated for sailors.  Despite the fact that such occupational accidents are ...

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Nothing is more heartbreaking for parents than seeing their child suffer. Children are helpless when sick, being unable to express themselves properly, or in the case of infants, they cannot communicate at all.  We feel powerless when they have a mild fever, what about when your baby is unable to breathe on his own? This is what happened to ...

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The holidays are meant to be spent with your loved ones. Nothing beats the feeling of opening Christmas presents in the morning and watching the feeling of happiness on others’ face or just having a meal together. Being far from home for Christmas or New Year can be a lonely experience and it can be even more depressing if you are ...

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Even if you wish them a healthy and carefree life with all your heart, sometimes children are already struggling with severe health problems at a young age. This was the case for little Agata from Katowice. The seven-year-old was diagnosed with a brain tumour, which was surgically removed. Of course, her parents wanted to do everything they ...

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Only a few specialists in the world have the necessary expertise and technical equipment to carry out vital operations for infants with certain serious illnesses. In order to bring these tiny patients to the doctors, an ambulance flight is often necessary. This was certainly the case for a 3-month-old Polish boy, who had various serious ...

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The Dolomites, that famous mountain range in Italy, are a popular starting point for hiking and climbing holidays. Climbing trips are becoming increasingly popular. But unfortunately, climbing in the mountains can quickly lead to serious accidents. This was the case for a married couple from the USA. During a climbing excursion in the ...

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The Maldives is a real island paradise and therefore ideal for holidaymakers who appreciate warm, summery temperatures and amazing beaches. Many of the tiny islands have been developed into tourist resorts and offer holidaymakers peace and seclusion. But if medical problems arise, this seclusion suddenly becomes less desirable. Most of these ...

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German medicine enjoys an excellent reputation abroad and medical tourism is booming, even in these Coronavirus times. But once their treatment is complete, many international patients want to return to their home country as soon as possible – even if a scheduled flight is out of the question for health reasons. This was the case for a ...

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For several weeks now, the world has been anxiously watching developments with the Coronavirus pandemic in India. Although the first wave had passed with relative leniency, in this second wave, India's health system is on the verge of collapse. This also poses problems for many companies that are operating internationally. They often have a ...

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Last week we were able to prove that we are literally there for our patients in all weathers. A Mongolian diplomat was in poor health and was in a hospital in the state capital Ulan Bator. Since his relatives felt that the medical care there was not adequate, he was to be transferred in an ambulance plane to Seoul, South Korea. Keeping a ...

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Last week, we fulfilled an assignment for a German hospital. A patient from Bucharest needed to be picked up from a hospital in the city and flown to Germany. The particular issue with this mission was that the patient was suffering from acute respiratory failure and therefore required extracorporeal membrane oxygenation (ECMO). In such cases ...

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Cricket is extremely popular in many former Commonwealth countries and has become a national sport in some countries. Players who have represented their countries at the world championships are greatly revered. We were recently able to organise a transfer flight for just such a celebrity cricketer. He had played for his country at two world ...

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Complications during pregnancy are probably the greatest fear of any pregnant woman. In such cases, competent medical care is necessary to ensure the health of the mother and the child, which unfortunately cannot be provided all over the world. This is what occurred for a family in Guyana, South America. In the 28th week of a complicated ...

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We recently organised an ambulance flight for a real VIP. A well-known British director of documentaries and Oscar-winning feature films had fallen ill in London. However, his family wanted his medical treatment to continue in Los Angeles, his second home. Mission preparation In view of our patient's serious medical condition, our flight ...

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COVID-19 – also known as Coronavirus – has spread throughout the world in the last few months. Unfortunately, the healthcare systems of some countries are not equipped in such a way that all patients wish to place their trust in local treatment. Instead, some patients with COVID-19 decide to take an ambulance flight to another country where ...

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Pneumonia can, in some cases, be life-threatening. Therefore, a businessman who was resident both in Egypt and the United States wanted to book an ambulance flight when he fell ill with pneumonia in Cairo. In Atlanta, his second home, he hoped for significantly better treatment outcomes. Two things were particularly important to him for his ...

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When vital medical treatment is needed by a family member living abroad, many relatives want their loved one to receive further treatment close to them, so they can provide their family member with emotional support. To achieve this, long journeys for the patient are often unavoidable. This was the case during a recent assignment of ours ...

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Working for a British shipping company, we were recently able to demonstrate our worldwide operational readiness. One of the company’s ships was travelling across the Indian Ocean when a crew member suffered a stroke. Particularly in cases of stroke, rapid medical assistance is vital. As the nearest civilian port was too far away, the ship ...

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Most travel insurance policies that include health cover offer medical repatriation in medically necessary and sometimes also medically reasonable cases. Some insurance companies carry out the patient transport themselves, but many insurers prefer to rely on the experience and expertise of private providers like Medical Air ...

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Last week, Medical Air Service organised a medevac flight to York, the UK, for a British man who suffered a cardiac arrest while on holiday in Ibiza. Our English and Spanish repatriation service immediately contacted doctors at the Can Misses Hospital in Ibiza after receiving a call from his family, to clarify the patient’s medical condition ...

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On a holiday in Venice, an 81-year-old American woman had a serious accident which resulted in multiple bone fractures. She was admitted to a trauma department at a local hospital. Her husband contacted Medical Air Service’s repatriation service to ask us to organise urgent repatriation to Austin, Texas, for his wife. Since communication ...

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