Case studies

COVID-19 – also known as Coronavirus – has spread throughout the world in the last few months. Unfortunately, the healthcare systems of some countries are not equipped in such a way that all patients wish to place their trust in local treatment. Instead, some patients with COVID-19 decide to take an ambulance flight to another country where ...

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Pneumonia can, in some cases, be life-threatening. Therefore, a businessman who was resident both in Egypt and the United States wanted to book an ambulance flight when he fell ill with pneumonia in Cairo. In Atlanta, his second home, he hoped for significantly better treatment outcomes. Two things were particularly important to him for his ...

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When vital medical treatment is needed by a family member living abroad, many relatives want their loved one to receive further treatment close to them, so they can provide their family member with emotional support. To achieve this, long journeys for the patient are often unavoidable. This was the case during a recent assignment of ours ...

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Working for a British shipping company, we were recently able to demonstrate our worldwide operational readiness. One of the company’s ships was travelling across the Indian Ocean when a crew member suffered a stroke. Particularly in cases of stroke, rapid medical assistance is vital. As the nearest civilian port was too far away, the ship ...

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Most travel insurance policies that include health cover offer medical repatriation in medically necessary and sometimes also medically reasonable cases [link]. Some insurance companies carry out the patient transport themselves, but many insurers prefer to rely on the experience and expertise of private providers like Medical Air ...

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Last week, Medical Air Service organised a medevac flight to York, the UK, for a British man who suffered a cardiac arrest while on holiday in Ibiza. Our English and Spanish repatriation service immediately contacted doctors at the Can Misses Hospital in Ibiza after receiving a call from his family, to clarify the patient’s medical condition ...

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On a holiday in Venice, an 81-year-old American woman had a serious accident which resulted in multiple bone fractures. She was admitted to a trauma department at a local hospital. Her husband contacted Medical Air Service’s repatriation service to ask us to organise urgent repatriation to Austin, Texas, for his wife. Since communication ...

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Patients from Asia or Africa frequently take long-distance flights to the UK for medical treatment if they cannot guarantee good treatment in their home country. Medical Air Service recently had to arrange such a trip. An 83-year-old Indian woman broke her hip in a fall and had to undergo an immediate operation. Since high-quality medical ...

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We recently took a patient from Pakistan, who had cancer, by intensive care transport from the UK back to Lahore. Following the operation and months of treatment at a specialist hospital in Newcastle, the patient returned home, where she would continue to receive medical treatment. In the run-up to the air ambulance flight, our medical team ...

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Last week, we received a request for an air ambulance flight from Faro, Portugal: a British citizen asked Medical Air Service to arrange the quickest repatriation possible for his 70-year-old wife. During the couple’s holiday in Portugal, she had fallen and broken her hip. She was in severe pain and only able to move with a great deal of ...

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Last week, the team of the Medical Air Service organised transport for a patient who was being relocated to his home country Wales. Given that the patient was in very critical condition, the transfer was only able to take place under medical supervision in an ambulance jet equipped for intensive care.  Following an in-depth medical ...

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Family environment and the familiar setting of one’s own home are often the determining factors when deciding against stationary rehabilitation treatment. This is why many relatives and patients opt for outpatient care in the comfort of their own homes after a hospital stay. Last week, our team provided support in form of a patient transfer ...

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Recumbent patients in a stable condition may find that the transport on board a scheduled flight is a cost-efficient alternative to an ambulance jet. The relatives of an elderly patient decided on this mode of transport from Düsseldorf to Chicago. Instead of the usual seat rows, there was a private section with a stretcher built into the back ...

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When it comes to urgent air ambulance flights, it is crucial to take swift yet measured action to ensure a fast but safe patient transfer on board the aircraft. We received such a request not long ago when we were asked to transport a patient from the United Arab Emirates to a medical appointment from Geneva (Switzerland) to Seattle (USA) ...

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Options for sophisticated medical treatment in Africa are limited. Since many African countries have a poorer standard of living than we enjoy in Europe, and less developed infrastructure, people who become ill while on holiday in Africa often receive worse treatment there than they would in a more developed country. In addition, there is the ...

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In the case of slight injuries which do not require to any extensive post-treatment, patients often express the desire to be treated in their native country. In order to structure the convalescence as pleasantly as possible in such a disagreeable stay in hospital, the patients appreciate the proximity of their next of kin. To bridge the ...

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After a severe stroke and subsequent pneumonia, the next of kin of a 70-year-old man requested that we implement a patient transportation from Athens to Germany. Since, in the case of older patients with strokes, the motor-function system is often damaged, many next of kin decide on rehab treatment in Germany. Extraordinarily high standards of ...

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Once again a call for help reached our team from Medical-Air-Service last weekend from the very popular vacation destination of Mallorca. In the weeks leading up to Christmas, older folk use the chance to escape the cold and wet season in Germany. The island of Mallorca, which is one of the Balearic Islands, is especially popular in this case ...

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Last weekend the central ambulance flight unit once again organized a short-term patient transportation from Poland to Austria. The patient and his next of kin from Krakow had decided on a move to Austria, due to the extraordinarily high standards of care there, and asked us for assistance in the coordination of the flight ambulance. As ...

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Patients with injuries to the brain are frequently particularly unstable and require thorough treatment of a high medical standard. In south-eastern European countries, such as Croatia, such treatment cannot always be guaranteed and so the relatives of a patient from Germany decided on a patient repatriation last week. In this case, the ...

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In the case of slight illness or injuries which do not require intensive-care, medically-equipped ambulance aircraft, the relatives of our patients often refer back to the low-cost alternative of a scheduled flight with accompanying person. For that, a few rows of seats in the rear part of the aircraft on a normal scheduled flight are replaced ...

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Often the most severe injuries are caused by explosions, which require lengthy post-treatment and a lot of stamina from the patient. Not infrequently, the cure progress and irreversible damage are difficult to foresee. Nevertheless, high quality treatment can shorten the cure progress significantly. Due to the very severe injuries and third ...

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A road accident is frequently associated with the most severe injuries, where laborious post-treatment is required. In the case of such incidents abroad, the question often arises for the next of kin as to how they can bring the patient back home with maximum levels of security and complication-free. This case reached the central ambulance ...

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Surprisingly, there are still clinics in existence in industrial nations today which do not correspond to normal medical standards. However, in a central European metropolis such as Paris, something like this is not expected. For this reason, an insurance association asked us to bring back a patient from a Paris clinic. After a member of the ...

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