Medically necessary patient transports, such as transferring a patient to another hospital or transporting patients to their chosen clinic abroad, are usually carried out by air ambulance aircraft. Patients are flown to their destination under medical supervision, either seated or lying down, depending on their condition. Our ambulance aircraft are deployed all over the world and can also be used for last minute operations and long-distance flights. In time-critical cases and for short distances, we use an ambulance helicopter – which can land directly at the hospital, pick up the patient and fly to the destination hospital. However, what costs are incurred for an air ambulance flight and will these be covered by the relevant insurance company?
What are the air ambulance costs for a patient transport mission?
Unfortunately, there is no single, general answer to this question as the cost depends on many factors. Therefore, we would like to give you a brief insight into the costs which make up the price of an air ambulance flight:
The air ambulance costs depend mainly on the distance between the departure point and destination. However the costs do not rise directly in line with the distance flown but are individually calculated by our team of advisors.
Condition of the patient
The medical staff and necessary equipment must be selected according to the condition of the patient. Depending on the diagnosis, an ambulance flight at sea level may be necessary with the cabin pressure equal to the air pressure on the ground, increasing the duration of the flight and thus the price of transporting the patient.
Since most ambulance aircrafts are permanently in use, we have to take their availability into account at the time of booking, and different approach routes may be possible in each case. If an aircraft is located very close to the departure point, this may have a positive effect on the air ambulance costs. Logistically, it is therefore easier and more cost effective to plan an air ambulance flight as far ahead as possible. However, last minute assignments are, in fact, possible at all times.
We make it easy for you to have close friends and family members around you during the ambulance flight. The total price of the ambulance flight therefore also depends on the number of accompanying persons. In most cases, we can take one accompanying person free of charge, but taking several relatives is also possible during an ambulance flight. Please let us know about your request and we will gladly book a larger ambulance aircraft for you.
Beside the air ambulance flight itself, it is often necessary to organise appropriate ground transports in an ambulance or emergency vehicle – for example, for the journey from the hospital to the airport. This is not necessary for helicopter flights. Please note that the cost of an ambulance vehicle abroad can often vary greatly. Depending on where the patient is staying, long ambulance journeys may be necessary, which will affect the total cost.
We will calculate an individual price for you based on these parameters. We are available 24 hours a day to assist you with this and any other queries you may have.
Will my insurance cover the air ambulance costs?
We always answer this question individually for each case. Sometimes the insurance covers the entire cost of the ambulance flight but sometimes only part of it. We will be happy to discuss with you over the telephone how you can lodge your claim with the insurance company and what the likelihood is of them taking over the costs.
But even if the insurance company refuses to take over the costs, we can also transport you without insurance cover. You do not need to prove that you have insurance and you also do not need to be a member of any particular organisation or insurance scheme. We will carry out the ambulance flight even if the insurance company does not cover the air ambulance costs, the patient's fitness to travel is questioned by the insurance company, or you wish to be transferred on your own initiative.
Where can I get a quotation for the air ambulance costs?
If you would like to order an ambulance flight, whether at short notice due to an emergency or planned well in advance, then it is best to call us directly. We will gladly take the time to talk you through all the possible options. We are available for you 24 hours a day and will immediately provide a free quotation for you if your case is an emergency. Our medical repatriation service will advise you free of charge and without obligation.
Contact us now
We will be happy to send you a quotation within a very short time. Please feel free to contact us anytime, day or night – we are available to assist you 24/7. You can reach us:
- By phone: +44 (0) 20 / 3514 8813 (UK) or +1 646 / 783 9963 (USA). Please see below for phone numbers to call if you are trying to reach us from another country.
- By email: firstname.lastname@example.org
- By contact form