Feedback

Our main work ethic is to be transparent and honest. Therefore, we always put real feedback online in order to leave a reliable impression of our quality and services.

Of course, every feedback is very welcome since this is the only way to improve our work. Even if sometimes does not work that smoothly as planned, please always let us know. We will definitely learn from your comments.

We ask for your understanding that we always need to anonymize our clients’ names to abide data protection regulations of the families involved.

I would like to thank you formally for your professionalism in managing the trip, but more than that, to recognize your kindness and compassion, which helped to make the trip bearable for us.

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Many thanks for your email and for all your support in getting our daughter home safely. Your company did a really excellent job. Thank you!

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I can’t tell you how grateful we are that you were on call with us for 48 hours and so generously offering alternatives. I am especially grateful to you for having answered all of my questions and explaining everything so calmly and clearly. So many thanks!

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We write to confirm that everything went smoothly. On behalf of the family, we wish to thank you for your support and cooperation.

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The service from MAS was excellent, everything worked out well. My parents-in-law were impressed by the aircrew. They were wonderful. Thank you for your swift service.

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It is so good to know that somewhere else is somebody who loves their job and helping people. You are the most perfect service company I've ever know.

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Great, thank you for all your hard work and being so prompt and efficient. This end was so helpful for us.

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Thank you for your excellent work in the organization of our charter. My sister reported that the flight was very smooth and the medical team were very professional and pleasant.

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