Medical documentation prior to ambulance flights

Most ambulance flights have to be carried out as fast as possible. Even if a patient has been deemed fit to travel, it is important to find out which drugs they are on, what kind of equipment they will require or even which type of ground ambulance will transport them to the air ambulance. In such cases, a consultation with the doctor currently treating the patient can be helpful to obtain discharge notes detailing the patient’s state of health and provide more insights about their medical condition to our doctors to determine whether they are fit to fly. 

Medical documentation prior to ambulance flights

Medical documentation needed before an ambulance flight

Medical reports, physicians’ letters, patient files and the results of medical tests are part of the documentation we need to successfully organize an ambulance flight, be it for medical evacuations or repatriations. If none of these documents is available, we are happy to provide you with a form to fill in with the necessary details about the patient’s condition and medication.

The language you use does not matter: our multilingual medical team can speak most languages and will be able to read the documents straight away. However, contrary to common belief, such documents are not always mandatory. If a patient has a minor injury or a simple diagnosis, information provided by family members are sufficient for us to arrange a flight. So please don’t wait until you have got the patient’s discharge notes or a letter from their doctor; get in touch with us as soon as possible, so we can arrange a swift air ambulance flight for your loved ones. We usually reassess the patient ourselves before taking off, so we don’t require this information from the hospital.

What if the treating doctor does not give the approval to fly? 

Many physicians do not just feel responsible for a patient’s well-being at the hospital, but also during their transport home after being discharged. It is important to remember that not every hospital physician is familiar with the medical care that can be provided on air ambulance flights, which is why they declare patients ‘unfit for transport’ as a precautionary measure. This level of precaution is often unnecessary: first, it is only the doctors who accompany the patient on the air ambulance who are responsible for the flight. They have years of experience in medical flights, and this makes them the most qualified to assess a patient’s fitness to fly. Secondly, the extensive intensive care equipment on an air ambulance makes it possible to transport patients in a critical condition safely while guaranteeing high standards of medical care. Even if you or a family member have been deemed unfit to fly by staff at a foreign hospital, you can get in touch with us (by phone, email or using our contact form) for a second opinion.

Our flight physicians will be happy to evaluate your medical report to see if a patient is fit to fly. In many cases, our assessment is different from those of the hospital doctors. If our evaluation differs from the medical report, our doctors will arrange an expert consultation with the hospital doctor. This is often enough to clarify the situation and start preparing for the ambulance flight.

Do you have any questions?

If you would like to know more about the documents needed for an ambulance flight, please see our list of FAQs.

Contact us for an ambulance flight

Our team members are available 24/7 to provide advice. We can arrange quick medical flights worldwide. Please contact us:

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