Most ambulance flights have to be performed as fast as possible. Even if a patient has been deemed fit for transport, it is important to clarify which drugs and what kind of equipment is required, which ambulance will transport the patient to the ambulance plane etc. In such cases, a phone consultation between physicians can be helpful. A written medical document describing the patient's health status is significantly better and faster (and often available anyway).
Medical reports, physician's letters, patient files, various examination results etc. belong to the documentation that could be conducive to the successful organisation of an ambulance flight. If none of the aforementioned documents happen to be available, we are happy to provide you with the corresponding forms so you can fill in all necessary details about the patient's diagnosis and medication. The language you use does not matter: our multilingual medical airlift service covers most languages and is able to read the documents straight away. Contrary to common belief, such documents are not mandatory. In case of minor injuries or simple diagnoses, the information provided by family members is sufficient. That means: please do not wait until you have received a physician's letter, but get in touch with us as soon as possible so we can prepare the airlift.
Sometimes, such reports include statements with regards to the fitness for transport that we usually reassess anyway. For that reason, such statements do not have to be included.
Many physicians "on land", especially in southern countries, do not just feel responsible for a patient's wellbeing at the hospital, but also during the transport after discharge. It is important to remember that not every hospital physician has an exact idea of the possibilities of the medical care provided on ambulance flights, which is why they declare patients "unfit for transport" as a precautionary measure. This extreme level of precaution is often unnecessary: firstly, it is only the accompanying flight physicians who are responsible for the ambulance flight. They have years of experience airlifting patients on planes, which makes them most qualified to assess a patient's fitness for transport. Secondly, the extensive intensive care equipment of an ambulance plane makes it possible to transport patients in critical condition safely and guarantee a high standard of medical care. Even if you or a family member have been deemed unfit for transport by foreign hospital staff, we recommend you get in touch with us (by phone, e-mail or using our contact form).
Our flight physicians are happy to evaluate your medical report and carefully examine the assessment with regards to the fitness for transport. In many cases, our assessment diverges from those issued by local physicians. If our evaluation differs from the medical report, our flight physicians will arrange an expert consultation with the attending physicians. This measure is often enough to clarify the situation and start preparing the ambulance flight.