Most ambulance flights have to be carried out as fast as possible. Even if a patient has been deemed fit to travel, it is important to find out which drugs they are on, what kind of equipment they will require, which ambulance will transport them to the air ambulance, etc. In such cases, a phone call to the doctor currently treating the patient can be helpful. Discharge notes detailing the patient’s state of health should also be made available, and these are generally helpful to our doctors.
Medical reports, physicians’ letters, patient files and the results of medical tests are all part of the documentation we need to successfully organise an ambulance flight. If none of these documents is available, we are happy to provide you with forms so you can fill in all the necessary details about the patient’s condition and medication. The language you use does not matter: our multilingual medical team can speak most languages and will be able to read the documents straight away. Contrary to common belief, such documents are not mandatory. If a patient has a minor injury or a simple diagnosis, information provided by family members is sufficient for us to arrange a flight. So please don’t wait until you have got the patient’s discharge notes or a letter from their doctor; get in touch with us as soon as possible so we can arrange their trip.
Sometimes, such reports include statements about the patient’s fitness to travel. We usually reassess the patient ourselves before taking off, so we don’t require this information from the hospital.
Many physicians do not just feel responsible for a patient’s well-being at the hospital, but also during their transport home after being discharged. It is important to remember that not every hospital physician is familiar with the medical care that can be provided on air ambulance flights, which is why they declare patients ‘unfit for transport’ as a precautionary measure. This level of precaution is often unnecessary: first, it is only the doctors who accompany the patient on the flight who are responsible for the flight. They have years of experience of medical flights, and this makes them most qualified to assess a patient’s fitness for transport. Second, the extensive intensive care equipment on an air ambulance makes it possible to transport patients in a critical condition safely while guaranteeing high standards of medical care. Even if you or a family member have been deemed unfit to fly by staff at a foreign hospital, get in touch with us (by phone, email or using our contact form).
Our flight physicians will be happy to evaluate your medical report to see if a patient is fit to fly. In many cases, our assessment is different from those by hospital doctors. If our evaluation differs from the medical report, our doctors will arrange an expert consultation with the hospital doctor. This is often enough to clarify the situation and start preparing the ambulance flight.