Our Company

Medical Air Service – the advantages:

  • We are a global air ambulance company
  • We operate according to ISO 9001 standards
  • We are a contractual air carrier, no intermediary
  • We combine over 40 years of medical aviation experience in our company
  • We always advise you independently and focus on the best possible treatment for the patient
  • We are available 24 hours every day of the year
  • We assist you personally and directly, no anonymous call centres

Our team

Our international team of professional repatriation experts has over 40 years of medical aviation experience. It consists of nine nationalities and associated language competence, such as in German, English, Russian, French, Spanish, Italian, Polish, Portuguese, Turkish, Dutch and four Arabic dialects, enabling us to be of direct help globally.

Each team member focuses their skills on achieving the patient‘s optimal transfer, and unburdening relatives as much as possible – we operate according to ISO 9001 standards.

To maintain our high-quality standards, as well as to secure our own aspirations, we advance and enhance our most precious capital: our employees. Friendly cooperation throughout all levels of hierarchy, family-friendly working hours and the regular offer of personal further education are self-evident for us.

Swift help in emergency situations

Our offices are available 24 hours a day and our employees are on duty worldwide to arrange national and international air ambulance flights for you at short notice.

Our long-standing expertise in organizing medical flight transport by ambulance aircraft and helicopters enables us to provide the unhindered assistance you require. Thus, we are able to develop a transport plan tailored to the individual requirements of the patient within the shortest time possible, and to offer the entire air medical transport chain from a single source. This ensures a smooth and optimum patient-friendly transfer.

Naturally we offer comprehensive services surrounding your flight, such as:

  • Ambulances for ground transport (bed-to-bed-service)
  • Interpreters to facilitate communication abroad
  • Support regarding visa and entry regulations
  • Personal care for relatives
  • Courier service for pets

When contacting us, you will always communicate with an experienced expert directly, not with an anonymous call centre; your personal and best-possible support at transparent prices are at the core of our service.

You will find extensive information about our services and procedures in the FAQ section. It contains answers to our clients' most frequently-asked questions.

Our International Offices